Smoke signals, a carrier pigeon, morse code. Whatever your preferred method of contact, our team would love to hear from you. If you‘re interested in building a new Shopify project, replatforming, curious about our marketing services or even just have a question, then drop us a line.
We aim to reply to messages within 1 business day. If you're feeling super nosy about what happens next, then here's a sneak peek.
Shopify Plus partners have a proven track knowledge of working with the most demanding and complex merchants. As such, you can expect an elevated level of service and internal knowledge from a Plus partner.
When it comes to larger projects, we tend to split the payment in equal instalments that span through the course of the project - rather than asking for a large 50% deposit upfront.
Absolutely. We conduct a thorough scoping process that provides you with a clear defined scope of work that leaves no room for assumptions. We find that by asking the right questions, we are able help educate and give you an understanding of what areas of your project holds the most importance.
Shopify has a very robust B2B offering, and we build sites for both B2B, B2C industries, and businesses who offer both. If you're curious about Shopify B2B, we have a handy free e-book you can download to learn more: Shopify B2B: The Future of B2B E-Commerce.
Don't let our Shopify Plus status fool you! We work with clients on every Shopify plan. Our Plus status simply recognises us as one of the leading Shopify agencies in the world.
We are Shopify Plus partners, Google Partners, Klaviyo Master Gold Partners and Meta Partners.
Email marketing, paid media advertising including Google and Meta, content marketing, and campaign planning are just some of the services we offer in our marketing packages. Our marketing retainers vary depending on what we think will get you the most valuable results. During your initial consultation period we will outline our recommendations and determine monthly or quarterly targets for our team and yours.
Strictly speaking, we specialise in e-commerce. It doesn't matter whether you're in beauty, fashion or furniture - we take the time to understand your brand and create you a bespoke website or marketing strategy based on you, and not your industry. After 8 years and over 300 website builds, it's unlikely we haven't worked in your industry before. From metal detecting, to beads, to gaming and even Indiana Jones merchandise - there isn't much we haven't seen!
We hope so! But it depends - we would first need to understand what you are looking for. We take time to understand exactly what prospects are looking for and how we can add value to your business. There's only one way to find out though - reach out to our team and tell us what you need.
From scoping to concepts, design to development, our website projects are incredibly transparent. You will have a dedicated Project Manager as a point of contact throughout your website build, and clear milestones that you'll reach together. Read more about our full process here: Shopify Design and Development.
We always aim to ensure that our capacity as an agency never above 80%, this ensures that we can pivot and adapt with our existing clients and always have the ability to bring the right clients onboard.
Absolutely, we have a fantastic canal-side office based in Digbeth, Birmingham that we invite both clients and prospects to frequently. We also appreciate that it's not possible for you to come to us, and we are happy to make the trip to your location.
We don't use freelancers for any of our work. All of our projects and retainers are overseen by our team in-house, based primarily in our Birmingham headquarters or in Dublin, Ireland.
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We are exceedingly happy with our new website that Kubix have built for us. Shopify has simplified every aspect of running our online business as well as made our user journey simpler and smoother in turn increasing revenue. The Kubix team have been supportive from the start and ongoing, their knowledge and willingness to assist in all our queries has been unparalleled. Thank you Kubix.
We are very pleased to have chosen Kubix media, the work they have done for us in the timescale provided was nothing short of Amazing! Very pleased, easy to contact and always have time to discuss additions and tweaks we require. This is how a media company should be... A great team to work with.
The secret to outstanding customer service is making your clients feel like VIPs. Kubix succeeded in doing this from the get go. In terms of my VIP at Kubix, that person is Joe. Positive, patient and professional throughout the migration of our store from Magento to Shopify – he was pivotal to the project’s success. If you’re a retail company looking for a multichannel solution, Shopify can do it all. And Kubix has the experience to guide you through the process. They don’t get called Shopify Experts for nothing!
Kubix Media, can be summarised as Professional, Patient and very understanding. As an SME, we experienced the typical changes to our schedule due to business pressures on a small management team. We engaged the Kubix Media team, back in Early 2020, had to delay our migration from our Magento Platform, and Kubix team stayed with us throughout. When we did fully re-engage, the advice and guidance we received was clear and concise. Our migration morphed into a rather complex back end. Involving multiple App installations, testing, uninstalling, and installing new App’s. Kubix Media were there for us all the time. Migrations and Shopify setup….. Kubix Media will get you there. Alan Metcalfe General Manager Hampers & Co
Kubix Media exceeded our expectations throughout the project. Jess and the team interpreted our brief very well and skilfully guided us through every step of the development process, their communication is second to none. The retail team at Royal Academy of Dance thoroughly enjoyed working on the project and have had an excellent response from colleagues and customers alike. Would highly recommend.
From start to finish my experience with Kubix Media during our website project build has been fantastic. Amazing team of talented and wonderful people, fantastic communication and they bring all your ideas to life, no matter how crazy they may sound. Can't get much better then that.... oh wait it can !! They created a magical website for MOBU which our customers love - smooth, reliable, fast and provides a fantastic customer experience. I'm very pleased with the results and the website brings a smile to my face every time I see it, thank you so much!
Kubix have been amazing to work with - one of the smoothest IT projects I've worked on from beginning to end. The team really focused on what was important to us as a client and put their efforts into solving those problems. Our timescales were tight, but that didn't worry Jess and the team - everything felt under control and on track throughout the process. I'd highly recommend Kubix for any Shopify project.
Kubix are an amazing team. Jess has been a great teacher and extremely helpful in teaching us how to navigate our new website which they designed so well. If your looking for professionalism, integrity, knowledge and creativity then Kubix is your go to. They are honest and transparent with you and only have your best interest at heart. It was such a lovely experience working with them. A really lovely community of experience designers and marketers, we look forward to working with them again soon as they're such a lovely group of people. Thank you Kubix.
I truly enjoyed working with Joe and the team at Kubix Media on the migration of our site from a Magento-like agency based ecommerce platform to Shopify(Plus). Our project was far more than a standard one and it involved a few complex custom solutions and troubleshooting while navigating some pretty rough seas too at times, Kubix was able to soldier through with us in this effort while both guiding and reassuring us along the way. We really appreciated the flexibility the company has shown to our ever evolving project and I think the result speaks for itself for anyone checking our site as of June 2023. We gained great value from the investment we made with them and I would recommend them as migration specialists. Thank you! Matteo - Ecommerce Manager @Boutique Camping
Excellent communication throughout the process. Quality of work from design, development to deployment has been very good. Also on hand to resolve unforeseen problems post launch :-D Thank you Joe, Elodie, Jess, Sharon, Ryan and the wider team!
Kubix have exceeded our expecations from beginning to end. They have been timely and precise throughout the entire process, clear in the explanations and assistance and know Shopify and their development inside out. We have been blown away by them to be honest.
Overall, we're incredibly happy with how the website came together. Each section lives up to what we initially envisioned for the project, and the custom sections look fantastic. Mia was an absolute pleasure to work with, and we can't speak highly enough about her. She navigated our many questions and ideas and always had a solution ready. Her communication and work ethic made this project a breeze.
Any brand should have a clear definitive understand of its Why.
We started Kubix with our Why: We Never Stop Growing - Together. But this begged the question: exactly how do we ensure that our team keeps growing?
This is the How behind the Why.
Four words that define us. Clarity, creativity, integrity and tenacity.
Each of these words surmise our 15 brand values below, introduced in 2022. They're what we stand for, and define how we operate.
These words guide what we do, and how we do it. In every situation we apply these words to ensure our decision making, our actions and our outcomes are fundamentally 'Kubix'. Hover over each tile to reveal how we interpret each of these attributes.
These 15 brand values affect every decision that goes on at our agency. When things go well, it’s because we're aligned in these areas. And when things don’t, it naturally always comes back us veering from our values.
Whilst we have the Kubix Way in terms of our working process, this is our personal moral code of ethics. Our guiding principles for now and the future of our team.
We hope you enjoy.
We're clear in our objectives, motives and aims. We make things easnyderstand, whether with each other, with clients or anyone who interacts with Kubix. We don't obfuscate or complicate, we're forthright and clear about our actions.
We think differently, push boundaries, and never fear different perspectives. We embrace unique ideas and lateral thinking, and take the unbeaten path. We're resourceful and unafraid to break with convention; to do things our own way.
We're honest, act with good intentions, and give everyone respect. We value the contributions of all and listen to different perspectives. We support each other, our clients, and everyone we engage with.
We're determined, resilient and uncompromising. We strive to be the best in everything we do, and we never settle. We're hungry for growth, for knowledge, and for success. We're resilient in the face of new challenges.
Case Study:
Learn how Kubix elevated the online presence of this award-winning circular fashion brand with a successful migration from WordPress to Shopify.
Read Case StudyCase Study:
Get a taste of how Kubix cooked up a fresh e-commerce platform for this Northern Ireland food delivery service.
Read Case Study
Case Study:
Learn how Kubix elevated the online presence of this award-winning circular fashion brand with a successful migration from WordPress to Shopify.
Read Case StudyCase Study:
Get a taste of how Kubix cooked up a fresh e-commerce platform for this Northern Ireland food delivery service.
Read Case StudyWhy leave your brand’s growth to chance? When it comes to our way of working, we don’t believe in second guessing.
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As Shopify Plus Partners and official Shopify Experts, we build and scale brands all over the world. From first-class Shopify websites, to seamless marketing strategies, our team understands e-commerce and exactly how to exceed your goals.
In order to fully understand what your business needs, we’ll begin with a discovery audit of your brand, your Shopify business operations, and your customers.
From placing test orders, to conducting brand surveys, auditing your Shopify apps, and even speaking directly to your customers to find out their pain points with your online store, we believe in taking a hands-on approach to ensure that you get the most data-driven and transformative recommendations possible.
Why? Because it’s one thing to say we understand businesses. It’s quite another to say we understand your business. Discover how we audit brands:
👥 Wisdom of the crowd.
Social media followers, a large number of customers: wisdom of the crowd is when a large group of people endorses your brand.
🧑Expert.
Endorsement or recommendation from experts in your industry/field.
⭐️ User.
Reviews, testimonials and recommendations: user social proof looks like your current customers recommending your products based on their experiences with your brand.
✅ Certification.
Awards, achievements, recognition: receiving a stamp of approval from an authoritative figure in your industry is an excellent form of social proof.
👫 Wisdom of your friends.
Word of mouth is the key here: get people talking about your product, and their friends soon will be too.
👑 Celebrity.
Influencers or actual celebrities: when they endorse your product, you know you’re onto a winner.
👥 Wisdom of the crowd.
Social media followers, a large number of customers: wisdom of the crowd is when a large group of people endorses your brand.
🧑Expert.
Endorsement or recommendation from experts in your industry/field.
⭐️ User.
Reviews, testimonials and recommendations: user social proof looks like your current customers recommending your products based on their experiences with your brand.
✅ Certification.
Awards, achievements, recognition: receiving a stamp of approval from an authoritative figure in your industry is an excellent form of social proof.
👫 Wisdom of your friends.
Word of mouth is the key here: get people talking about your product, and their friends soon will be too.
👑 Celebrity.
Influencers or actual celebrities: when they endorse your product, you know you’re onto a winner.
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